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softub help
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softtub help
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softub
test strips

softub
softrise

softub
softdown

softub
calcium up

softub
ph lock

 

 

 

softub
softdown

 

softub help
page 1

 

softtub help
page 3

 

 

 

 

 

softub
soft guard

 

softub
sodium bromide

softtub test
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softub
softchlor

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303 &
softclean

 

 

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spa perfect

 

softub
renew

 

 

softub
softshock

 

 

 

softub
softdown

 

softub
ph lock

soft tub
softrise

 

softtub soft
guard

softub
softchlor

 

softtub
relieve

 

softub
spa perfect

 

 

softub
calcium up

 

softtub
inSPArations

 

softub
softshock


Pool & Spa
Test Strips

 

 

SpaDuck softtub help Page 2

The chemistry of softub, splashtub
and water

Balanced softub water that is maintained to be clean, healthy, and sparkling clear provides the most enjoyment for your soaking experience and greatly increases the life of your softub Hot Tub. You will find a wealth of information on softub and hot tub maintenance and water care on this page. If you have any questions please feel free to contact us
at 573-624-3203 or by email.

Frequent Problems:

PROBLEM POSSIBLE CAUSES SOLUTIONS
Cloudy water Filter problems Test all chemical levels with an accurate test kit and make the appropriate adjustments. You might want to consider using Spa Perfect, a weekly routine. This will help maintain your filter along with the Softub Water.
Skin irritation Improper pH or Total Alkalinity levels Test all chemical levels and make the appropriate adjustments.
Eye irritation Low sanitizer levels or excess 'combined chlorine. Test all chemical levels and make the appropriate adjustments. Shock your spas water with SoftShock per instructions
Algae growth Low sanitizer levels

Shock your spas water with SoftShock per instructions. Brush the spa walls. Run the filter for a 24-hour period to increase distribution of sanitizer.

Excessive foam

Buildup of body oils or cosmetics

Generally there will also be a water line around the top of the spa (see next problem). If no water line is present you can try using Foam Away to break up the contaminants. You also might want to consider using Spa Perfect Vinyl Formula. This will help you in solving your problem. If a water line is present the spa should be drained and cleaned. Either way, the filter should be thoroughly cleaned by using Renew Filter Cleaner. An oil absorbing sponge such as Scum Bug can help in preventing this in the future.

  Excess organic contaminants Some organic matter is prone to causing foamy water as it breaks down in the filter. Generally using FoamAway to break up the contaminants, then Spa Perfect to help filter them away followed by thoroughly cleaning your filter (Renew) will clear up the problem. It may however be necessary to drain and refill your spa if the foaming is quite excessive.
  Low Total Hardness Test water with a Total Hardness Test Kit and if necessary increase with Calcium Up.
  Excess bromine Generally the water will also have a green tint to it. The spa will need to be drained and refilled, and the bromine feeder adjusted correctly
Oily water line Body oils, dirt, soaps Scum line may be able to be removed with paper towel or with the tub scrubber. Using Spa Perfect Vinyl Formula weekly along with frequent filter cleanings usually eliminates this problem.
Unstable pH Low total alkalinity
levels
Test total alkalinity levels with an accurate test kit and if necessary increase with SoftRise.
pH resistant to changing High total alkalinity levels Test total alkalinity levels with an accurate test kit and if necessary decrease with SoftDown.

Below you will find some definitions of some common terms defined to help beginners and seasoned Softuber's gain a better understaind of the science of your Softub Water. I have included products in some definitions to help you more.


Acid
Chemicals such as sodium bisulfate ( SoftDown ) or muriatic acid used to lower pH or alkalinity.

Algae
Microscopic aquatic plant life which can grow on spa surfaces or float in the water. Although harmless to bathers, algae discolors the water and indicates improper sanitization.

Alkalinity
See Total Alkalinity.

Bacteria
Microscopic organisms continuously entering the water via bathers, airborne dust, etc. Without proper sanitization Softub and hot tubs are the ideal breeding ground for bacteria, many of which can cause disease or infection.

Balanced Water
Water that is neither corrosive nor scale forming. Water with the proper relationships of pH, total alkalinity and calcium hardness is said to be balanced.

Floating Bromine Dispensor
A floating device which holds bromine tablets and dispenses a metered amount of bromine sanitizer into the Softub water.

Bromine
A sanitizing agent for Softub spas that kills bacteria and algae. The tablet form (Soft Guard)of this product is dispensed using a floating brominator. The granular form is added upon spa startup (initial filling) to establish an immediate bromine reserve (Sodium Bromide).

Calcium Hardness
A measure of the amount of calcium dissolved in water. Water with low hardness can lead to corrosion of metal parts. Total Hardness Test Kits are available for checking hardness levels (AquaChek Gold Select).

Chlorine
A sanitizing agent that kills bacteria and algae.

Cover Protectant
A special formulation for vinyl spa covers which prevents deterioration caused by sunlight and weather. Products like 303 or SoftClean.

Disinfect
To kill and inhibit growth of harmful microorganisms spa water through the use of a sanitizer such as chlorine (softchlor) or bromine (soft guard).

Enzymes
Biodegradable proteins which break-down oils, films and digest scum in spa water (Spa Perfect Vinyl Formula).

Filter Media
A pleated, porous synthetic fabric in filter cartridges, used to trap foreign matter. Filter cartridges must be cleaned regularly with filter cleaning compounds to maintain spa water quality (Renew).

Free Chlorine
The amount of chlorine available to kill bacteria or algae.


Organic Wastes
Wastes such as body oils, perspiration and sun tan residues which bathers introduce into the spa. Most organic wastes will not filter out and must be broken-down by shocking with an oxidizer (SoftShock).

pH
A scale of the relative acidity/alkalinity of water. The pH scale runs from 0 to 14, with 7 being the neutral midpoint. A pH reading of less than 7 indicates water which is on the acid side of the scale. A pH of more than 7 is on the basic (alkaline) side. In spas, the acceptable range is between 7.2 and 7.8.

pH Decreaser
An acidic chemical used to lower pH or alkalinity (SoftDown).

pH Hold
A product which locks the pH of the softub water into perfect balance for up to 3 months or until the next water change (pH Lock). After setting initial pH, use of this product eliminates the need for continual pH adjustment.

pH Increaser
A base compound used to raise pH (SoftRise).

PPM
Parts per million

Sanitizer
A compound such as bromine (Soft Guard)or chlorine (SoftChlor) used to kill microorganisms in spa water.

Scale
Calcium crust or buildup caused by unbalanced water. These mineral deposits form on spa surfaces and clog filters, heaters and pumps. The regular use of stain prevention chemicals can prevent scale formation (Relieve)

Scale & Stain Preventer
A product which prevents the formation of calcium scale and stains on spa fittings caused from copper and iron plumbing (Relieve).

Scum Digester
An enzyme product which breaks down body oils, soap film and lotion residues in spa water
(Spa Perfect Vinyl Formula).

Soda Ash
Common term for sodium carbonate which is used to raise pH of spa water.

Soft Water
Water with very low levels of dissolved calcium. Can be corrected with calcium hardness increaser
(Calcium Up).

Spa Fragrance
Special perfumes designed to enhance the hot tub experience and overcome chemical odors. These are designed for spas, and will not alter water balance or clog filters (InSPArations and Spazazz Crystals).

Superchlorination
Application of large shock dosages of chlorine to destroy buildup of organic contaminates in water. The preferred alternative is to use a non-chlorine shock (SoftShock).

Test Strips
Easy-to-use dip strips for measuring the pH, total alkalinity and sanitizer levels of your Softub Hot Tub spa water. We also have strips also available for testing water hardness levels (AquaCheck Gold Select).

Total Alkalinity (TA)
The measure in PPM of all the dissolved base/alkaline material in the water. The acid-neutralizing capacity of water which indicates its buffering ability, or resistance to fluctuations in pH.

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Softub® is a registered trademark of Softub, Inc.
SplashTub® is a registered trademark of Splash SuperPools, LLC.